FAQs
Frequently Asked Questions
Everything you need to know about Chewthful™ treats, from simple ingredients to happy tails.
Product Basics
We believe great treats start with simple ingredients. Our freeze-dried treats feature one carefully selected ingredient, with no fillers, grains, or artificial additives. Just real food and natural flavor your pet can enjoy.
Freeze-drying is a process that removes moisture from frozen ingredients under low pressure. It helps preserve the ingredient's natural flavor, texture, and nutritional qualities while creating a lightweight, shelf-stable treat.
Our current selection includes Freeze-Dried Wild-Caught Salmon and Freeze-Dried Whole Minnows. Each product contains just one ingredient, with no unnecessary extras.
Our salmon and minnow treats are intended for both dogs and cats. Serve them as occasional treats or meal toppers, and always choose pieces appropriate for your pet's size and chewing ability.
Our current salmon and minnow treats feature wild-caught fish sourced from U.S. waters. They are freeze-dried and packaged in the United States.
Feeding & Usage
Serve straight from the bag as a treat, or break into smaller pieces for easy portioning. Always supervise your pet while feeding.
Absolutely! Crumble a small amount over your pet's regular food to add extra flavor and variety.
Treats should generally make up no more than 10% of your pet's daily calorie intake. Adjust portions based on your pet's size, age, activity level, and dietary needs. Always provide fresh drinking water.
Our treats may be offered to puppies and kittens that are eating solid food, provided the pieces are appropriately sized and the ingredients are suitable for their individual needs. Introduce new foods gradually and consult your veterinarian if unsure.
Our single-ingredient recipes make it easy to identify what you're feeding your pet. However, pets with known fish allergies should avoid our fish-based treats. If your pet has food sensitivities, consult your veterinarian before introducing a new treat.
Storage & Shelf Life
Store in a cool, dry place away from direct sunlight and moisture. Reseal the package tightly after each use.
Unopened and properly stored dry treats generally do not require refrigeration. Always follow the storage instructions printed on the package.
For the best freshness, keep the bag tightly sealed and follow any after-opening guidance on the package. Always check the printed best-by date. If you notice unusual odors, moisture, or discoloration, discontinue use.
Brand & Quality
Yes. Our current salmon and minnow treats are made in the United States using wild-caught fish sourced from U.S. waters.
We work with U.S.-based manufacturing partners and prioritize ingredient quality, responsible sourcing, and careful production practices. We're committed to maintaining high standards as our product line grows.
Our packaging is made with recyclable materials. Recycling availability may vary depending on local facilities and packaging components. Please check local recycling guidelines before disposal.
Orders & Shipping
We currently ship within the United States. International shipping is not available at this time.
Orders are typically processed within 1–2 business days, excluding weekends and holidays. Standard delivery usually takes 3–7 business days after shipment, depending on your location and carrier conditions.
Yes! We offer FREE standard shipping on U.S. orders of $25 or more. Shipping rates for orders below $25 are calculated at checkout.
We offer a 30-Day Happiness Guarantee for eligible purchases made directly from our website. If your pet doesn't enjoy a product, first-time purchases of that product may qualify for a one-time satisfaction refund, limited to one claim per product per household. Opened treats do not need to be returned. Damaged, defective, or incorrect items are handled separately. Please see our Shipping & Returns Policy for full details.
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your delivery.